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What you'll learn

Description: This course is designed to: 1) Make the student more competitive by improving his/ her Speaking skills for business or corporate jobs 2) It will help to improve communication, body language, vocab enhancement and relationship management skills to meet corporate needs 3) The students will learn and understand the different levels of formal and professional communication in day to day life and at work 4) It will enhance their confidence level, personal brand and fluency for impressive public appearance in the industry, corporate or in business, Learning Outcome: 1) At the end of this course the students will learn the art of asking open-ended questions, framing your views, Being open, Observation, Conveying a message, Giving feedback, Word choices 2) They will become better professionals and will be able to communicate professionally at work or in daily life 3) They will attain public skills, group interaction , group discussion and emotional intelligence 4) They will learn and understand the art speaking in public platform and the how to overcome the fear of public speaking 5) They will also learn that how to deal with customers, the role of empathy in life.


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Mukesh Virmani
Assistant Professor

Mr. Mukesh Virmani working as Assistant Professor and Master Trainer at Lovely Professional University in the Department of Soft Skills as Master Trainer with work experience of more than 20 years in the field of customer service and operations, soft skills training, and behavioural training and very much passionate about training and teaching. With experience, he has developed a sound understanding of needed traits for the professional career growth of university graduates, postgraduates and professionals. His strength has been his knowledge and making it available to students and professionals in an easy way. He holds a degree of Masters in Business administration (Human Resource Management), is Dale Carnegie Certified along with various certifications In Soft Skills, one-year diploma in customer relationship management, is NCFM certified and takes immense interest in helping, mentoring, motivating and developing the students to get good placement and also to enhance communication skills along with confidence level.